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Privacy Policy

What we collect, why, and the choices you have.

Last updated: 16 October 2026

This policy explains what we collect when you use this website or talk to our team, why we collect it and the choices you have. We keep it short and plain.

01Information we collect

  • Your name, mobile number and e-mail when you create an account, book a property or request a site visit.
  • The property you asked about, your preferred visit date and any message you send us.
  • Payment confirmations from the payment provider — we never see or store your card number or PIN.
  • Basic technical data such as browser type and pages visited, used to keep the site fast and safe.

02How we use your information

  • To arrange site visits, answer questions and prepare your sale documents.
  • To send booking receipts, visit reminders and registration dates.
  • To send property news only if you subscribed — every e-mail has an unsubscribe link.
  • To prevent fraud and keep your account secure.

03Sharing with others

We share your details only with the people needed to complete your purchase: the seller, our lawyers, the sub-registry office and the payment provider. We never sell or rent your information.

04Cookies

We use a few cookies to keep you signed in, remember your cart and saved properties, and count visits. You can clear or block cookies in your browser at any time; some features may then stop working.

05How long we keep it

Account and sale records are kept for as long as the law requires for property transactions. Visit requests that did not lead to a sale are deleted after 24 months.

06Your rights

  • See the information we hold about you.
  • Ask us to correct anything that is wrong.
  • Ask us to delete your account when there is no open sale.
  • Stop marketing messages at any time.

07Security

Our site uses an encrypted connection, passwords are stored hashed and only trained staff can open customer records.

08Contact

Questions about your data? Write to our office or call the hotline shown at the bottom of this page.